Privacy Policy
Last updated: October 2025
1. Introduction
BlindCalc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our window blind calculation system.
2. Information We Collect
2.1 Account Information
When you register for BlindCalc, we collect:
- Name and email address
- Store name and business information
- Billing information for paid subscriptions
2.2 Measurement Data
When you use our service, we collect:
- Customer names and locations (for job management)
- Window measurements and specifications
- Material selections and pricing data
- GPS location data (when you use the location feature)
2.3 Usage Data
We automatically collect:
- Log data and IP addresses (anonymized in analytics)
- Browser type and device information
- Usage patterns and feature interactions
- Page views and navigation paths (via Matomo analytics)
3. How We Use Your Information
We use your information to:
- Provide and maintain the BlindCalc service
- Process AI calculations and generate reports
- Send quotation emails on your behalf
- Process billing and subscription management
- Analyze usage patterns to improve our service and develop new features
- Understand user behavior and optimize user experience
- Communicate with you about updates and support
4. Data Storage and Security
4.1 Multi-Tenant Isolation
Your data is completely isolated from other users. Each store's data is stored separately and is never shared with other BlindCalc users.
4.2 Security Measures
- Industry-standard encryption for data in transit and at rest
- Regular security audits and updates
- Secure cloud infrastructure with automated backups
- Access controls and authentication measures
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: With trusted third-party services (e.g., AWS for hosting, payment processors)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
6. Your Data Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
7. Data Retention
We retain your data for as long as your account is active. After account deletion, we will delete your data within 30 days, except where required by law to retain certain information.
8. Cookies and Analytics
8.1 Essential Cookies
We use essential cookies for authentication and session management. These are necessary for the service to function properly.
8.2 Web Analytics (Matomo)
We use Matomo, a privacy-friendly web analytics platform, to understand how users interact with BlindCalc and improve our service. Matomo collects:
- Pages visited and features used
- Time spent on pages
- Browser type and device information
- General geographic location (country/city level)
- Referral sources
8.3 Privacy-First Analytics
Important features of our Matomo implementation:
- Self-Hosted: All analytics data is stored on our own servers, not shared with third parties
- IP Anonymization: IP addresses are anonymized to protect your privacy
- No Cross-Site Tracking: We do not track you across other websites
- No Data Selling: We never sell or share analytics data with third parties
- Opt-Out Available: You can opt-out of analytics tracking at any time
8.4 Advertising
We do not use third-party advertising networks or tracking cookies for advertising purposes.
9. International Data Transfers
Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international data transfers.
10. Children's Privacy
BlindCalc is intended for business use only. We do not knowingly collect information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@roodee.com.au
Website: https://blindcalc.com